Solution

Vollardian was engaged to evaluate business operations and conduct a four-week Sales Diagnostic. The project involved a deep-dive analysis across all functions to identify and model areas of optimisation.

Key diagnostic steps included:

• Data & Tech Audit: Audited the tech stack (Zoho, Power BI, website, etc.), mapped processes across key functions, and assessed tech usage/functionality gaps.

• Team & Process Analysis: Conducted 1:1 interviews with every team member, ran financial analysis , and performed time-in-motion studies for key roles. They also ran a Vision, Mission, Values workshop and analysed team roles and task clarity.

• Strategy & Planning: Identified 19 initiatives to drive improvements, modelled the time, cost, and ROI impacts , and delivered a 3-6 month implementation action plan. The solution also included mapping 'As Is' and 'To Be' Inbound & Outbound Supply Chain Process Maps.

Results

Vollardian's diagnostic provided Phytoca with a clear roadmap for scalability, leading to immediate performance improvements and ultimately, a lucrative acquisition:

• 2x Increase in Sales.

• Business was acquired for 9x valuations after implementing suggestions.

• +200% Uplift in Logged Sales Activity achieved through clear KPIs, coaching, and driving tech adoption.

• 30% Increase in Operational Efficiency through the design and launch of best-in-class processes and clear decision-making authority.

• 30% Reduction in Stockouts resulting from proactive supply and SKU portfolio planning.

• 650 Orders Protected Per Year via a contingency plan that mitigates risks from potential platform downtime.

• -12 hrs/month Saved for Finance through automation of repetitive reporting tasks (CRM, inventory, portal).

  
  

  
  

  
  

Testimonial

"There is gold in there - and stuff in I wasn't aware of. I'm super excited to execute"

— Co-Founder, Phytoca